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About Video Games

About Video Games
Video Games for consoles, handhelds and the PC are brought to you by our partner, GameStop, the nation's largest video game and entertainment software retailer. Shop our store for the largest selection of new and used games – including many GameStop exclusives and premium offers. For questions regarding products, order delivery, or returns, please contact GameStop:

Email: BNorders@GameStop.com

Phone: (800) 883-8895

For questions about your account or a charge that's been made to your credit card, please contact Barnes & Noble.com.

About GameStop

GameStop is the nation's largest specialty retailer of video game and personal computer (PC) entertainment software. They operate over 4,400 stores throughout the United States and 15 other countries and sell an assortment of new and used video game hardware, video game software and accessories, PC entertainment software and other related merchandise to more than 30 million customers. In addition, the company operates a website at www.gamestop.com and publishes GameInformer, a multi-platform video game magazine with over 1,500,000 subscribers.

Selection

GameStop is known for its huge selection and fast fulfillment. They have the largest assortment of gaming products, including Wii, Xbox 360, PlayStation 3, PlayStation 2, PC Games, as well as older systems such as Xbox, GameCube, and Game Boy Advance.

Availability

GameStop offers a constantly changing selection of in-stock items that are available to ship within 24 hours. You can also pre-order the latest and greatest upcoming games and consoles as well. New games and consoles are often very popular when they are first released so be sure to get your orders in early, and GameStop will ship the products to you as soon as they become available.

Fast delivery

Video Game orders are shipped to you directly from GameStop and so are not eligible for the Barnes & Noble Fast&Free Delivery service. However, GameStop is committed to superior service and offers same-day shipping on in-stock orders and industry-leading delivery on pre-orders.

Product Information

The people at GameStop are video game specialists. They pride themselves on having accurate and timely information and release dates. They get their information straight from the manufacturers of the product.

ESRB Ratings

All video games in our Video Games store are accompanied by an ESRB (Entertainment Software Rating Board) rating. The ESRB rating system is designed to give parents the information they need to evaluate a computer or video game before making a purchasing decision. The ratings are not meant to recommend which games consumers should buy or to serve as the only basis for choosing a product. Rather, parents should use the ESRB ratings in conjunction with their own tastes and standards and their individual knowledge about what's best for their kids.

Promotions/Special Offers

Together with GameStop, we will strive to bring you the best gaming deals online.

Used Games

GameStop is the industry's largest reseller of Used video games. All Used items are played, tested, and approved by GameStop's product experts and are 100% guaranteed to work. Enjoy everyday savings when you buy Used games, accessories, and consoles. It's a great way to stretch your budget and build your game collection quickly.

Returns

GameStop has a 30-day return policy and a commitment to your complete satisfaction. To return a product, send an email to BNorders@GameStop.com or call them at (800) 883-8895. They will provide you with the necessary Return Authorization number.

Privacy & Security

We respect your privacy and do not share customer information with other companies unless it is necessary to provide you with products or services (for example, updating your order information or shipping your products to you), or we are legally required to do so. By visiting Barnes & Noble.com, you are accepting the practices described in our Privacy Policy.

We will provide GameStop with information related to your transactions involving their products (including, for example, your name, address, products you purchase, transaction amount, and email address). That information will be subject to GameStop's Privacy Policy.

If you'd like more information about GameStop's Privacy Policy, email them at BNorders@GameStop.com.

Customer Service

For questions regarding products, order delivery, or returns, please contact GameStop:

Email: BNorders@GameStop.com

Phone: (800) 883-8895

For questions about your account or a charge that's been made to your credit card, please contact Barnes & Noble.com.